General Conduct
Don't bring along any extra passengers and avoid asking for extra money or tips. Treat your passengers with care and respect, and prioritise safe driving at all times.
Before accepting a request, check the passenger's destination, name, profile picture, and ratings. Accept only the rides that suit you best.
Confirm identities and details before you accept it helps you avoid risky pickups and keeps every trip safer.
Keep an eye on safety alerts and updates in the app so you always know what’s happening before and during a ride.
Let friends or family know where you are — in real-time and directly from the app.
Quick access to emergency support when you need it the most.
Help at your fingertips whenever you need assistance.
Save trusted numbers so you can reach the right people fast.
When you call or message a passenger through our app, they can’t see your phone number
Before starting the ride, make sure you pick up the right passenger. This keeps everyone safe and prevents mix-ups
Let your passengers know if you have child seats or can take animals in the car
Be mindful of traffic when accepting a ride. Stay calm, especially when the roads are busy.
Passengers’ personal space is important. Avoid asking personal questions and keep their information confidential.
Always follow the rules of the road and watch out for pedestrians. Everyone's safety is important
Your feedback helps other drivers learn more about who they are picking up
After each ride, check your vehicle for forgotten belongings. Your passengers will be very appreciative!
You can review details of your past rides in the order history. This helps with any disputes and keeps track of your rides
After an incident is reported, We temporarily block the accounts involved.
We investigate, contact the authorities if needed, and offer support